What to do if you have a referral?

If you’ve received a referral for a client (either directly or from a contact such as a support coordinator or GP), please follow these steps:

1. Send the Service Enquiry Form
Share the following link with the client or the person making the referral:
Service Enquiry Form
This form is essential as it sets up the client profile in our system and allows for scheduling the initial consultation.

2. Notify AHA Assist (Admin)
Log a ticket with AHA Assist to let admin know to expect a referral for you and we'll keep a look out for it. Once the form is submitted, our team will review the details and reach out to arrange the first appointment.

Please note: One form must be completed per participant.

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Here’s a professional and friendly email template you can copy and paste to send the referral form to a client or referrer:

Subject: Getting Started with AHA – Service Enquiry Form

Hi [Client's or Referrer's Name],

Thank you for your enquiry for [discipline] services with Australian Healthcare Alliance.

To get started, we kindly ask that a Service Enquiry Form is completed. This form helps us collect the necessary details to set up the client profile and begin scheduling the initial consultation.

Please complete the form here:
Service Enquiry Form 

One form is required per participant.

Once submitted, we will be in touch to coordinate the next steps. If you have any questions or need support completing the form, feel free to reach out.

Warm regards,
[Your Name]
[Your Role]
Australian Healthcare Alliance

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Alternatively, if you would like AHA Assist to send out the form to your referrer contact, simply log a ticket with AHA assist with the client's contact information.